What Our Clients Say About Us
Hear from our satisfied clients about how Rugged Solutions has transformed their operations with innovative automation and AI-driven solutions.


After Rugged Solutions rewrote our OEM machine software, it increased output by 90% from 1500 packages/hour to 2900 packages/hr. The machine’s speed now makes the rest of the line equipment the bottleneck.

I have had the pleasure of working with Tom for about 6 years now, on 6+ projects … with success on every occurrence. Tom provides a higher level of service… from start to finish, and provides exactly what you want… I personally have learned a large amount from Tom [in a wide range of applications from automation & robotics to electronics & programming]. I look forward to continue to learn more with Tom for the upcoming years on future projects…!

Rugged solutions has been an integral partner in providing warehouse control system and inventory management software, training, and support for us over the past several years. We value the efficiency and on time milestone deliverables throughout dynamic project schedules that on most projects span 2+ years.
Not only does Tom bring a lot of experience and skill to the table but he excels at the ability to clearly communicate the software design, functional, and benefits to key stakeholders on a project.

Tom has been an essential part of our team creating and delivering the software to run our automated solution consisting of multiple cranes and conveyors, integrating and connecting them to a fully functioning automatic storage and retrieval facility. He has been more than helpful and very patient with explaining the functionality of the software and what can be expected from the system to some of our team that are not experienced in software development.


In my last few years working under Tom I have learned a ton about designing/writing WCS software, identifying problems and troubleshooting, and collaborating effectively. We have built and maintained multiple successful projects together. I got to know Tom on both a professional and personal level, and one of the things I respect most about him is his willingness to accept feedback. Not only does he invite criticism, but I have noticed him make positive changes in our day-to-day operations. This is essential for great leadership. If you are looking for an expert for your next industrial automation project, Tom is your guy.


Rugged Solutions has worked on additions and maintenance to our software for 20 years. The last upgrade was a complete rewrite of the Warehouse Control System and [it was installed] in three days! No problems since.


Tom [is] an embedded engineer. He is versatile with ability to perform on embedded firmware design, PC software, system design and debug. His variety of skills helped him stay in demand with our customers. He is a great leader and team member as well, a very responsible and hard worker.

I worked with Tom and recognized him immediately as the guy who knows everything about embedded systems… He is a valuable asset for any engineering team.

Tom is one of the best Systems Engineer and Software Developer I have worked with. He is dedicated, self motivated, takes pride in his work, and has great troubleshooting skills… We installed [our sortation system] at the customer site and had it up and running very quickly.
We are master problem-solvers for industrial software and automation engineering. We will guide and coach you to great solutions that work. Reliable. Relentless. Rugged.
Rugged Solutions Client Survey Results (9 responses)
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